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Vanessa B. Tenant
Flatio couldn't use the fee we paid to find a solution, either a different house within Lisbon center or a hotel, which was not helpful. Also, they didn't tell us (we had to do the research) that the insurance covers extermination, so if on the first day, we complained about it someone had told us straight away to do the extermination and we'd receive money back, we would've solved the issue straight away and not go through the mental stress and constant state of fear of the house at night or fear of cooking in our own home. Their customer service was in continuous communication but they repeatedly said they had to speak with their manager, which was frustrating. I think that, if the house you find on Flatio doesn't have the issues we had, it's a great platform - but that's always going to be a gamble. Flatio should do a better job hand-picking their houses.
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03.06.2024 Lisbon
Bryan B. Tenant
Expensive, really high fees, would rather do Airbnb if paying this much extra.
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03.06.2024 Funchal
Bryan B. Tenant
Not easy
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28.04.2024 Funchal
Nicolai C. Tenant
Flatio has a great support team, but the interface could be more intuitive and could have more features to decrease the load on the support team
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31.05.2024 Matosinhos
Claudia W. Tenant
The Flatio site is pretty good overall, but there was a problem sending in my reservation request. Suddenly, my email address disappeared from the entered data and the request wasn't going through. Ultimately, it worked.
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02.06.2024 Prague
Holly B. Tenant
I was saitisfied and pressed 10, but then it wouldn't allow me to move onto the next page.
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01.06.2024 Porto
Daniela & David D. Landlord
A falta de clareza no que toca aos procedimentos burocráticos.
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30.05.2024 Charneca de Caparica
Dmitrii B. Tenant
The site is very unstable, each operation has to be repeated several times.
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30.05.2024 Porto
Helder Roberto F. Tenant
Initially we were hoping to have a wonderful experience with Flat.io and tell our friends about it. We still will do so but now with caution. They are new and still have some kinks to iron out. I think they should follow other platforms with experience and hold the payments until the travel is completed as this protects the customer and holds the owners/renters accountable for their actions. I bet Domingos would have replied to Flat.io investigators quickly if they were holding his funds.
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26.05.2024 São Bartolomeu de Messines
Pavel P. Tenant
Nespokojen? Já vás používám poprvé, tak ještě nevím! :-)
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05.11.2023 Prague
Dalibor Z. Tenant
zatim nemam skušenost.
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17.05.2024 Brno
Ivan R. Tenant
Website continuously logs me out. Many times the price for the apartment changes drastically. It looked like a bug when I opened it; it said 29,000 CZK per 30 days, and after a page refresh, it said 50,000 CZK. The currency changed on its own frequently. Date selection loads endlessly. I filled in my info, but it did not save, so I had to re-enter the text again... Quite a bad website experience.
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17.05.2024 Prague
Yana L. Landlord
Taxas muito elevadas
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14.05.2024 Funchal
Kaitlin Z. Tenant
SO far so good!
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14.05.2024 Coimbra
Bernardo B. Landlord
Eu ainda estou um pouco em choque como que um cliente é expulso da minha casa por violação de contrato tem o direito de fazer uma review ?? Só para queimar o nome do senhorio não tem o porque de o fazer ou então tem que dar a oportunidade de o senhorio poder responder ás avaliações
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13.05.2024 Lagos
Elidérico Artur M. Tenant
Rapidez
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11.05.2024 Brno
Valentina C. Tenant
I just sent one message. have not tried it yet, so, can not say
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06.05.2024 Lisbon
Michael G. Tenant
I don't like committing myself to a property without an opportunity to inspect it personally first.
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06.05.2024 Prague
Áron S. Tenant
Previous landlorn declined without special description.
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03.05.2024 Split
Joana M. Landlord
Eliminar o papel para check in e check out. Podem ter no sistema/site da flatio um separador com perguntas ou itens a verificar aquando da chegada dos hóspedes e à saída
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01.05.2024 Lisbon
Dana P. Tenant
Bohužel zatím nemám zkušenost, kterou bych mohla doporučit, pouze jsem zaslala žádost.
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26.04.2024 Prague
Jiří T. Landlord
Ubytovávat jednu osobu je ve všech ohledech jiné, než ubytovávat více osob, doposud v tomto ohledu (nepochopitelně) spinká, cenové variace nejsou k dispozici :-)
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24.04.2024 Prague
Dominik S. Tenant
The service fee is too high
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23.04.2024 Budapest
Laszlo P. Tenant
I gave 5 since I do not have enough experience with the platform yet.
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22.04.2024 Ponta Delgada