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Xxxx X.
Veljača 2022
Xxxx boravio mjesec u Prag
Cestujem a prenajímam si byty už posledných 10 rokov ale ešte nikdy som sa nestretol s takýmto úbohým servisom.

Po prvé. Byt sa nenachádza na inzerovanej lokácii. Majitelia iba využili bug v internetových mapách kde "Lublanskú 6" ukazuje hneď pri metre IP Pavlova, no v realite je to až na križovatke s ulicou Wenzigova, pri parku Folimanka. A sú si toho dobre vedomí, pretože ten byt inzerujú ako "2min od metra IP Pavlova" hoci v skutočnosti to je 12 minút.

Druhá vec je, že podľa kontraktu podpísaného prostredníctvom webu flatio máte nárok na check-in už od 10 rána, no ich štadardný čas je 6 večer, lebo súvisle ten byt prenajímajú aj na AirBnB, tak sa to snažia synchronizovať. Keď ich s tým konfrontujete tak vám neodpisujú, až kým s tým nekontaktujete podporu Flatio. Potom sa tvária že to bolo "nedorozumenie".

A za tretie. Telefón na vás síce majú, ale spoliehajú sa na to, že vám nechajú odkaz v správe tu na portáli Flatio, kde to bežný pracujúci zaneprázdnený človek absolútne nekontroluje a potom sa vám stave že keď ste doma o 7 večer vyzlečený s tým, že idete do sprchy tak si odrazu vlastným kľúčom odomknú dvere a nakráčajú vám do izby dvaja cudzinci ktorí ani nevedia po česky, a pozerajú sa na vás ako vyjavení, že "prišli sme nastavovať internet". Žiadne klopanie, ani zvonenie, drzo si hneď odomknú a vbehnú vám dnu. Grcám z takej úrovne ubytovacích služieb.

Nehovoriac o tom, že ten byt je v dezolátnom stave, za posteľou špina a prach a na dlaždici ktorá pri vani drží iba na dobré slovo som si skoro rozrezal nohu. Hanba! A televízia je samozrejme v ruskom jazyku ku ktorej je ovládač na ktorom funguje iba hlasitosť. Hrozná skúsenosť, nikdy viac!
Emma M.
Siječanj 2022
Emma boravio 2 mjeseca u Lisabon
AVOID! AVOID! AVOID! The flat was filled with mould and damp and the landlord only offered a clean of the flat with no partial or full refund offered. The landlord offered for us to leave the apartment, but we explained this wouldn't be possible due to our busy schedule and the fact we couldn't take time off work to move (we had over 30 boxes with us we would need to move, if we decided to leave early).

Many of our important belongings were destroyed by the mould including expensive artwork and clothes. The landlord did not offer to pay for any of the damage, even when we asked for it.

Further, there was a huge hole in the wall and other major issues with the apartment that were only visible after we checked in. They did not communicate these issues before.

Money grabbers. Please avoid AT ALL COSTS.
Medb M.
Siječanj 2022
Medb boravio 18 dana u Funchal
Unfortunately this apartment is not suitable for long term stays or remote workers. The internet is so bad you can barely even check emails on it. Thankfully there is a co-working space 10 mins walk away but it cost us (2 people) €200 to work there for the 2 weeks we stayed in this apartment. We confronted the property manager about it but were just told there was nothing they could do. It seems they don't have dedicated internet in the apartment and just use a wifi booster from another location.

As well as this there is no oven, just a microwave grill combo which is fine for short stays but awkward when you want to cook a lot of meals at home.

Finally, there were a few maintenance issues in the apartment. The toilet seat was broken and the shower drained was blocked. When I opened the drain to try to unblock it I could tell it had not been cleaned in a long time.

Overall the apartment is beautifully decorated and in a central location so I think it would be better for a long weekend or short holiday where good internet isn't required. Luisa was also very good with comms, but perhaps should reconsider her property manager!


HOST'S REPLY:
Thank you very much for your feedback, this is much appreciated as this is the only way we can improve. Please note that the internet has been fully upgraded and the flat now has its own dedicated router. The internet now works perfectly and at a quick speed and will be suitable for those working from home. Again, thank you for bringing this to our attention.

Regarding the microwave oven, thank you - we will look into upgrading this.

The toilet seat has now been repaired and I have discussed a new and more rigorous cleaning routine with the property manager so that the drains and other elements are deep cleaned appropriately.
Thank you again for your review!
Jessica O.
Prosinac 2021
Jessica boravio 3 mjeseca u Lisabon
The apartment is a good size for one person and has a BEAUTIFUL view overlooking a garden with orange trees and the Tagus River in the distance. The apartment is on the ground floor in a historical building, so there was a good amount of noise coming from the street. The internet was stable enough for me to work remotely. There's no central AC or heating, but there are fans and radiators provided. There are two grocery stores, pharmacies, and some cafes and bakeries nearby.

However, I did not have a good experience staying here. The apartment furnishings are not well maintained. When I arrived, the pillows, duvet, and mattress protector were YELLOW, as if they've never been cleaned or replaced. The sofa and arm chair have a musty smell from not being cleaned. The trash can, freezer door, toilet seat, and towel rack were broken when I arrived. The Feeling Inn team was responsive and replaced fixed/replaced most of these things. In the end, I felt like I was complaining too much, even though it was all valid.

However, that wasn't the end of the issues. This apartment is on the ground floor opening up to the street. A man had a key to the apartment and tried to enter at 10 p.m. on a rainy Saturday night. I told Feeling Inn about this and they said it wasn't anyone from their team. They had no idea who this could've been. As a woman traveling by herself, this was very unsettling. I wanted to cancel my lease early, but it was difficult to find other accommodation on short notice. So I requested that they change the lock and they did so without hesitation.

Overall, the Feeling Inn team are nice people, but I can't recommend staying at this apartment.
Greg C.
Prosinac 2021
Greg boravio mjesec u Budimpešta
BEWARE. Do not book with this host. Lied about the apartment being left dirty and the bed broken(haha..?). I left the apartment much cleaner than it was given to me and did not break anything. She then tried getting me to pay over 100 dollars using some bank transfer website. DO NOT BOOK WITH THIS SCAMMER
Kamila M.
Prosinac 2021
Kamila boravio 4 dana u Prag
Bad points
1.You have to pick up the keys from a different address. I asked to pick it at the place where the guest will stay and it was not possible.
2. It is an old building so it has typical old building smell
3. One of the surface on the stove did not work, walls had small holes in it, toilet seat was loose and ceiling above the shower corner looked like the neighbors were overflowing recently, also the drain was not clean
4. pans for frying are old and scratched and I am not sure if I saw a pot
5. the remote was quite annoying because it did not react well from most of angles
6. they write it is 2kk but it is actually more like 1 kk, there no doors in between the kitchen and bedroom
7. 30m2 is a really a small flat ( but the size is mentioned at the info )
8. the bed was strangely low

Good points

1.) The receptionist who gave us the key is nice and we did not have to wait
2.) It has washing machine - which lots of flats on flatio don't have
3.) if you are on a low budget the price is good compare to other flatio flats
4.) even the bed was low it is a double bed and looked quite comfortable
5.) TV was big enough to watch films comfortably
6.) The owner reacted quite fast, was polite and found a solution with us after the complains
7. If you don't plan a romantic trip or business trip and you care mostly about the price then the flat could be ok for you for a short stay
Claire B.
Prosinac 2021
Claire boravio 27 dana u Budimpešta
The worst worst stay I ever had. Better think twice if you consider to rent this place...
Eduardo Y.
Studeni 2021
Eduardo boravio 22 dana u Lisabon
Our experience at this place wasn't the best. The apartment itself is great, and it's very well located to move around the center of Lisbon — but I think it's poorly managed.

We had several problems during a short 3-week stay:

- The apartment was not clean when we checked in. The carpet that covers the living room had a lot of dirt in it, to the point we just preferred putting it aside. We could also see dirt in the corners of the apartment.

- The patio, which is supposed to be a major plus in this apartment was also noticeably dirty, with bird excrement stains on the floor, dirt around the corners, and cigarette buds in the planters.

- The washing machine was damaged before our arrival and we were not notified until the time of check-in (even though we had communicated with the landlord already). The landlord promised it would be replaced in a few days, but it took 2 weeks for it to be done (out of a 3-week stay) — the landlord just ignored our messages asking for updates in the meantime.

- When they installed a new washing machine, they didn't take away the old one, but rather just left it in front of the apartment door — so we had to literally tiptoe our way around it when going in and out of the apartment. Again, our complaints to the landlord about this issue went unanswered.

- The bathroom has absolutely no ventilation, as the bathroom extractor fan doesn't work.
Farnaz P.
Listopad 2021
Farnaz boravio 5 dana u Budimpešta
Terrible and the landlord was so impolite and rude
Joanna S.
Listopad 2021
Joanna boravio 15 dana u Funchal
Standard is no good, but price high. There is no wifi in the room, no space to work. Honestly, I don't why it was recommended for nomads.
Breakfast: every day exactly the same, no vegetables, no egs. No vege option.
Christiana C.
Listopad 2021
Christiana boravio mjesec u Prag
Four days before my roommates and I's arrival date we were told by the owner that she "double booked" & we would have to find other accommodations during the first two days of our arrival. I did not feel as if the owner felt bad about this mistake and when I asked if she had any places she would recommend to stay we were sent a link to a hotel that was longer open. We are three girls in our twenties that are traveling all the way from the states. Rather than canceling our stay (for the 3 months that we were planning on staying there) last minute, we found other accommodations these two nights as we were asked. Once we arrived we did not receive any help carrying our luggage/bags up the flight of stairs. When we arrived it was very humid and hot outside, my roommates and I were wearing shorts and a tank top and when we asked about air conditioning we were told that we could not have the remote. After having to convince the landlord to allow us to let us use it because it was stated as a feature of the flat on the listing. We were later messaged by the owner that she would pick up the remote not even a week later when it was still hot and humid outside. We were suppose to be refunded for the two days that we did not stay there but were told that the funds would now act as a "deposit" for the keys. This was never talked about until we arrived at the accommodations. We realized there were no paper towels, towels, trash bags, basic necessity items so we had to go to a market after first arriving to get these things. We asked for cleaning supplies, and only receive a mop that was falling apart/extremely dirty. We once again had to make a stop to the market to cleaning supplies to clean our flat.
Because of all these things, we decided that we wanted to put our 30 day notice in. The owner wrote me communicating that she saw this request but delayed the process by waiting to submit the inquiry with Flatio which delayed our depart date. We cleaned our flat for our check out date but it was not up to the owners standards so we communicated to we would pay her cleaning service 3 HOURS to clean it properly. Thinking that this would resolve the issue. I recieved a message from the owner about how unhappy she was with us and was sent photos of the apartment, including an image of the mop we were given to clean with. So we could at least agree that this mop was dirty - why was it given to us to clean the flat with? I was also told that a complaint would be made against to Flatio. Overall this was my worst experience in an accommodation while traveling. Not because the place wasn't clean, not because things didn't work correctly, but because the owner was so incredibly unpleasant to work with and I feel as if she look advantage of the fact that we were three young girls.
May M.
Listopad 2021
May boravio 18 dana u Budimpešta
No hot water in the kitchen and also in the bathroom the hot water work for few hour only
The apartment is not close to the public transportation
Emma W.
Listopad 2021
Emma boravio mjesec u Budimpešta
Hello to everyone who wants to have a feel-well-home in Budapest!
To be honest, my first impression was horrible. I didn’t had a wardrobe, no table and just a mattress, lying on the ground. The owner was very friendly and I had the chance to build my own bed.. He was kind and I got a wardrobe and a table as well, but I still can’t understand why it didn’t had any pieces of furnitures.. Well, the price performance ratio was not fair, but hopefully he took my words to heart and changed something!
Have lovely days in Budapest and hopefully you will find your dream location !
Tibor H.
Listopad 2021
Tibor boravio 3 mjeseca u Brno
Nice area, very good location, garden conection. Parking most of the time possible and free.
The flat is a converted garage, looks like a proper cave than a flat. The cold radiating from the wall even end of August. The furnitures are low quality.
The cooperation with the owner almost impossible.
Gala S.
Rujan 2021
Gala boravio 14 dana u Lisabon
This place is noisy, dirty, and unpractical. Not to mention unsafe, as the fire extinguishers were over 18 months past due for inspection when I stayed there and one of them was totally empty. There is no system for disposing of previous guests' food, so it's just left there to rot and fill up the fridge. The buzzer rings all night as people come and go into the building, and the rooms' doors must be slammed shut to close them: good luck sleeping through the night. There is no free clothes washing, instead we were allowed one bag for free throughout our stay, but it's normally paid. Ditto for cleaning the room, it costs 25 EUR per. Common areas are barely cleaned only once a week on Mondays. Some things are missing like any kind of paper towels in the kitchen (you have to buy your own) or toilet paper (you also have to buy your own if you run out). The rooms don't have much space to store your clothes, there is no space to properly hand the towels to dry, and the heavy metal bathroom door is VERY noisy to open/close. The owner (who isn't named Nicolas, despite what it says on the listing) takes a few days to answer messages. Also be aware there is no staff at the property, and to open the outside doors you will need a smartphone with a roaming plan (and hope you don't run out of battery). I would not recommend this place despite the low price, and I wouldn't stay there again.
Matthew H.
Rujan 2021
Matthew boravio 3 mjeseca u Budimpešta
We moved into the flat after the Covid winter lockdown in Hungary and it was immediately clear that no one had been living in the property for some time. The flat was in extremely poor condition when we moved in; it was very dirty with lots of dust and dead insects on the floor and surfaces. My partner and I spend the first days cleaning the flat as best as we could as well as replacing broken parts such as the shower tube which was spraying water across the bathroom. We paid for this ourselves as we wanted to get our relationship with the landlord Linda off to a good start.

The biggest problem was that the boiler had also not been cleaned for some time. This meant it emitted Carbon Monoxide. This was so serious that my partner had to spend the night in hospital with Carbon Monoxide poisoning. Linda claimed the boiler had been cleaned recently, however an independent engineer who came to repair it said the problem was the amount of dirt. I also watched him remove a huge amount of dust and dirt from inside the boiler and it also seemed to me that the boiler had not been cleaned for some time.

When we handed the apartment back we again tried to clean the flat as best as we could. However there are months of dirt which needs a full deep clean by a professional company with the correct machines and cleaning products. When Linda arrived for the handover she tried to complain that the flat wasn’t clean enough to give the deposit back. I was very surprised that after a Carbon Monoxide leak in her flat had resulted in someone being hospitalised, she was now complaining about a €50 deposit but eventually she seemed to accept that the flat was being handed back in a better condition that she had given it to us and she returned my deposit.

Overall I would advise people to think carefully. If you do decide to stay here, I strongly recommend you bring a Carbon Monoxide alarm with you. There is one in the flat but it has been triggered numerous times by the CO leaks in the bathroom and despite official guidance saying that a CO alarm should be replaced after it has been triggered, Linda chose to keep the old one in place. We ended up buying our own alarm but we took it with us when we left.

I have written to Flatio and asked them to undertake an inspection of this property before more people are allowed to live here. I hope this results in some changes, but the above is true as of September 2021. This is the first negative review I have ever written of a property and I don’t enjoy writing it but it is important that people are warned of the potential risks. To try to end on a positive note, I would say that Linda’s partner was very kind and polite throughout the rental process.

Fraser C.
Rujan 2021
Fraser boravio 27 dana u Porto
This was the most horrific experience of renting a property I have ever had. Upon checking in, I was horrified to find a very large and noisy construction site overshadowing the back garden and terrace, bearing in mind this was the main reason I booked this apartment as it is only a studio with no lounge or sofa.

Rosario who let me into the flat, informed that the construction was only happening from Monday to Saturday, 8am-6pm. After demanding to cancel the contract which was for almost 5 weeks, I was told it was not possible and they wouldn't partially refund me.

On the last day, Rosario entered the flat without permission and told me to leave with no notice period. I had withheld the last weeks rent so I could get out of the contract, as I was getting very stressed out with everything going on.

These people at the Feeling Inn have zero empathy or consideration for their guests, and I cannot advise more against booking this apartment or using their services.
Gala S.
Rujan 2021
Gala boravio 14 dana u Porto
Instructions to find and enter apartment unclear, the AC was leaking copious amounts of water on the floor, the bedroom is under the roof and the AC doesn't reach there (it gets very warm), the street below is very very busy despite being so small (cars, buses, loud motorbikes). The agency did very little to remedy the leak, expected us to be present for the technician instead of them, would not offer a partial discount. After a week of non-stop complaining, the landlord finally offered to move us to a different and larger apartment which was in a much less convenient location. We had no choice but to accept because of the AC leak that went unfixed, the temperature issues, and the noise at the apartment. Bed linen had several stains, and the bathroom towels were half polyester which doesn't absorb water. I would not recommend this apartment (or any other managed by Feeling Inn) based on my two weeks stay and wish I had stayed with a different agency in Porto.
Sumit A.
Kolovoz 2021
Sumit boravio mjesec u Prag
Rude and adamant landlord, flatmates smoking and taking drugs
Raicu M.
Kolovoz 2021
Raicu boravio mjesec u Prag
The apartment is good located...near of everythink ...te problem is one wall of the house was yellow becouse of igrasie...I payd 1500 for The cleaning extra money wich was not în the contract...I go I let apartment clean just the lengerie for bad I washed and I did not put on the bad I let for dry and they make catastrofa at the Phone.. .. they force me to go until 9 o clock not until 11 how it was on contract ..they want to let the apartment like I recive ...but for what I payd this 1500 ?i am very dissapointed..
Sara Silva S.
Kolovoz 2021
Sara Silva boravio 3 mjeseca u Lisabon
venho por este meio mostrar o meu desagrado face a esta Empresa e não à plataforma Flatio que é excepcional! a dita Empresa WarmRental solicita indevidamente cauções de valores exorbitantes e dado que não excedi os 4 meses acabaram por fazer essa prática ilegal na plataforma, no entanto aceitei. tentei rescindir contrato 14 dias antes do mesmo findar e não foram condescendentes e não quiseram devolver o depósito de segurança e acabaram por não devolver, Empresa sem palavra, não teem espaço físico e apenas respondem por e-mail. relativamente à casa, excepcional, zona tranquila, edifício moderno e novo. embora as casas sejam razoáveis, a atitude deles é lamentável em tempos de pandemia relativamente aos depósitos de segurança.
Obrigada, Sara Silva.
Cristina S.
Srpanj 2021
Cristina boravio 29 dana u Prag
Přeju hodného dne !
A chtěla jenom poznamenat ze chování majitelů v směru žen je neuvěřitelně nedůstojné . I když jsem přerušila časovou délku na dodání zbytkům peněz , stejně měla čas na přestěhování do jiného místa , a ještě aspoň den na vyřešení toho problému .nechat mně stát pod déšť není asi lidské .A to jde i o to že formální jsem noční klid ne přerušila .A chtěla by uvědomit ze musíte zjistit jeho právo na to že nesmí pronajímat tento prostor .
Přeju hezky den !
Martijn V.
Srpanj 2021
Martijn boravio 15 dana u Lisabon
I stayed in the Lisbon Steps apartment. I felt BnBird misrepresented the apartment that I stayed in on the apartment's listing: they described it as "gets tons of light during the day!" whereas in reality it was the darkest apartment I have ever stayed in. After I complained, they removed this sentence from the listing.

The listing also said "the bedroom has one comfortable double bed". This was only true after they replaced the bed with a new one, 1 week into my 2-week stay. The old bed had a mattress lying on a hard board that curved upwards at the ends, making it very uncomfortable to lie on.

BnBird were always friendly and polite in their responses. But I am frustrated that the flat didn't match the description, and I feel I overpaid for my stay.
Paulina W.
Srpanj 2021
Paulina boravio mjesec u Varšava
Nie polecam. Jedyny pozytyw mieszkania wiązał się z lokalizacją w samym centrum. Poza tym mieszkanie zapuszczone i wymagające napraw i remontu praktycznie na każdym kroku. Do tego wielokrotnie podczas pobytu wysiadł w całej kamienicy prąd co było dużym problemem ze względu na naszą potrzebę pracy zdalnej. Kontakt z wynajmującym bardzo słaby. Za każdym razem otrzymanie odpowiedzi wymagało wielokrotnych przypomnień i długiego czasu oczekiwania. Wyposażenie mieszkania niestety niewygodne mimo fajnie wyglądających zdjęć. Bardzo niewygodny materac oraz poduszki, połamane krzesła i stelaż. Ogólnie nie polecam i radzę omijać tą agencję szerokim łukiem. Bardzo często wynajmujemy mieszkania krótkoterminowo i było to zdecydowanie najgorsze do tej pory doświadczenie.
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