Rezervirajte stan bilo gdje u svijetu uskoro i sljedeća 5-zvjezdana recenzija može biti vaša.
We however had issues due to the Internet connection that has been really poor during half of our stay (6 weeks with less than 10kgb speed). We had to follow up several times with the owner asking for support and resolution and even had to escalate with Flatio Customer Service team to get follow up and answers. After weeks of back and forth, the owner finally took the step to install a high speed internet with a better router. This all situation generated high frustration from our side as we didn't felt much willingness from the owner to support + this generated extra costs to pay for a co-working space with a stable internet connection.
So we would not recommend to book in case you wish to stay there on mid-term renting.
Very shortly after signing the contract with Flatio the landlords contacted me and asked for a deposit and cleaning fees, both of which were specifically not included in the contract. They pushed, but finally backed down after Flatio talked to them.
When the day of departure approached, they asked me what time I was leaving, and when I said around 16:00 (contract states you have the apartment until 17:00), they claimed check out was 11:00, and they had someone else moving in at 16:00. Completely irresponsible and unethical to promise someone a checkin before the previous tenant's contract has expired. They once again backed down when I pointed this out.
If you still want to stay here, note there is absolutely no closet space, no wardrobes and no chest of drawers. Apparently they expect people to live out of their suitcases. The apartment is spacious, and each bedroom could have either a wardrobe or chest of drawers if they would just spend a few euros.
Also note the shower does not work the way it should, and they were informed of this by a maintenance person three weeks ago and as of the time of my leaving had not done anything about it.
Despite the excellent location I would not deal with these people again.
There is a strange issue that when you use the hot water some of the hot air+vapor from the water heater comes back into the kitchen through the stove air exhaust, it would seem that both exhaust pipes are connected.
In summary, the location is great, and with a few small repairs/upgrades the flat would be a good place to come back and recover for the next day.
I have never met the Landlady, and we have only exchanged text messages. She instructed me well how to get in to the apartment and checked if I'm ok.
The Landlady has not provided me with a handover document, that is described in the contract and I regret I have not asked for.
On my departure I cleaned the apartment, however when I left, it appeared that cleaning is not meeting the Landlady expectations. She sent me an extra invoice, despite the fact, we have never discussed or agreed extra payments for cleaning services. I paid to close this discussion but it was disappointing experience and I took learning for future. I hope other people are more experienced so I wish them happy stay.
My only comment is that I would not call this specific apartment quiet - it is ground floor, and did not seem well insulated to sound. There was noise from being on the ground level, which is to be expected (as the landlord pointed out when I messaged about this concern). You can hear people talking, car doors shutting, garbage removal and street cleaning trucks. But there are also things like two loud sets of doors you can hear loudly when people enter/leave the building, and a school across the street which also generates noise and commotion around the apartment.
For some this may not be a bother or affect them, but I was looking for a very quiet place so the apartment did not meet that criteria for me personally.
If you are not sensitive to noise, I would recommend this place to stay.
The charge for final cleaning was too high
When the contract was signed nobody told my about this high amount for cleaning
The WiFi was too slow
If this place had proper sound isolating windows, some storage space and some small modifications to increase functionality it would be great!
Also, a few weeks later, despite there being a thermostat in the property that I could have worked out myself, when I asked how to turn it up I was asked for more money despite not being told this in the beginning. I said that was not in the contract.
Also, about a week before leaving I was asked if someone else, the future tenant could come view the property. I said that both myself and my daughter had a nasty cold and weren't up to it. Again, despite this we were asked several times.
On leaving we were asked again about extra money for the heating and the thermostat was never turned up anyway. So, overall, unless you want to deal with a tricky landlord, I'd give this one a miss.
Overall a decent apartment in Lisbon with a few issues. Bedroom door and electrical issues need to be fixed or at least be known to the renter.