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Garancija useljenja
Striktno (30 dana)
435/100 Mbps
i asked if i could have some money back because of the cleaning and he said to me that the budget wasnt enough, and he paid for cleaner that not clean the room, very special. I would not recommend this place to anyone, and i asked 2 girls who moved in and he had mixed up with rooms and stuff so this man who is dealing with this apartment have proven that hes not a man in the right place and doing very bad advertisement for your site.
I dont know how he thinks when it say 2 persons per room but take in 2 person and a baby when we are younger people who lives here probably he should try match, its insane this. I have not feel comfurtable here in almost 2 weeks now because of them, I would like to have some money back from this because this is crazy, im suppose to be able to sleep in the night in my home...
And i wrote a message to the host and he said he was going to pay me back for these days but after that he did not say anything more. Im so angry because i almost had to pay 300 euros more because of this for having a home that im able to sleep in, very unsatisfied and probably never will use this site again and spread the word if i dont get money back for these days or a whole month.
HOST'S REPLY:
Dear All,
I am writing to provide context regarding the negative review left by a tenant who recently completed a 5-month stay at my property.
From the beginning of the booking, there were several issues:
1. Early Check-in & Room Switch: Prior to the contract start date, the tenant requested to check in one week early. Since his booked room was occupied, I arranged a temporary room. He agreed to a slightly higher rate to cover the last-minute professional setup costs and paid directly without objection.
2. Unfounded Cleaning Complaint: On the day of the room switch, the tenant refused to wait a few hours for the professional cleaner to finish the target room. Then despite the effective appointment of the cleaner, he claimed having cleaned the room himself and demanded a refund equal to his first week's rent. After reviewing the photos he provided, Flatio Support concluded that his complaint was unfounded. I offered ( by writing with Flatio CC'ed ) to this customer terminate the contract on day 1 due to his dissatisfaction, but he refused, explicitly stating he would stay the full 5 months and leave a negative review.
3. Payment Issues: The tenant consistently paid his rent late, claiming his salary was issued mid-month. He only began paying on time after receiving official warnings from Flatio.
4. Disturbances: His heavy marijuana smoking resulted in multiple written complaints from roommates, leading to 11 emails exchanged between Flatio, the tenant, and myself regarding potential contract termination.
One month before his departure he tenant recommended the apartment to one of his colleague.
On the 29.03.2026, his colleague also initiated a booking request via Flatio.
Given the behavior and context, I declined this booking request.
I thank Flatio for their support in this matter and for removing the personal data previously leaked in the review section.
Best regards,
Constant
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